PARQEX CLIENT SPOTLIGHT
THE SITUATION
Managers of Avenue One California have long struggled with the multi-faceted headaches of enforcing and managing resident and guest vehicles parked within the property. Residents had grown frustrated with the limited parking in and around the community and had no streamlined or efficient way of offering approved parking passes to their guests and visitors, which could lead to tickets, fines, or the vehicle being towed.
THE RESULTS
With a custom-designed vehicle enrollment system, Avenue One California, powered by the ParqEx app suite, now has a full-circle, cloud-based platform to provide approved, free parking to residents and their guests. Synced with the Enforcer app, security and staff have a simple, immediate way to enforce unauthorized or non-enrolled vehicles using just a smartphone.
• Empowered managers and staff with a better, unified way for enforcing unauthorized vehicles on the property.
• Provided residents a way to easily create hands-off, “virtual parking passes” for guests, eliminating tickets and tows.
• Helped to free up more parking spaces for approved residents and their guests.
CLIENT PROFILE: AVENUE ONE CALIFORNIA
LOCATION: 2238 Scholarship, Irvine, CA
Located near the John Wayne Airport, the Avenue One California Condominiums offer no-two-places-alike luxury living in the heart of the business and entertainment district in Irvine, California. The modern, upscale living of Avenue One attracts all types of residents, from students to young professionals to investors. The resort-like amenities include a Junior Olympic swimming pool, whirlpool spa, putting green, social spaces and fireplaces, a tot lot for kids, a luxury clubhouse, conference room, and business center, fitness center, indoor basketball court, and limited guest parking.
PROPERTY TYPE
Condominiums
NO. OF UNITS
404
PARKING TYPE
Parking Garages
PARKING SPOTS
500
Avenue One Seeks Vehicle Enrollment and Enforcement for California Condo Property
A solution devised to resolve community frustrations
After sitting down with the property management of Avenue One, ParqEx quickly realized that residents and guests needed a uniquely tailored solution to solve their community’s frustrations with limited parking availability. As for the management team, they required a simple, single-source platform for vehicle enforcement.
ParqEx decided to custom-design a vehicle enrollment system specifically for Avenue One inside of the ParqEx app, which allows authorized owners and residents of Avenue One to enroll their personal vehicles as well as the vehicles of their guests, which are then populated as “approved” in the Enforcer app, creating a permitless parking permit system.
“With so many cars coming and going on our properties, we needed a custom solution. ParqEx was the only platform willing to design that solution for us, and it’s been a night-and-day difference.”
Jason I.
Property Manager, Avenue One California
A solution for guests of Avenue One California
With the enrollment of their own vehicles inside of the ParqEx system, residents of Avenue One no longer had to worry about any potential improper infractions. And with the streamlined enforcement and removal of unauthorized vehicles, more parking spaces became available to the residents and guests for which they were intended.
As for visitors, residents of Avenue One now use the ParqEx vehicle enrollment feature to also enroll the vehicles of their guests, which provides the visitor a permit that allows free parking on the property, up to six times per calendar month.
Relieved community, satisfied management
For staff and property managers at Avenue One California, ParqEx provided its Enforcer app, which allows for simple oversight of all parking activity with the ability to instantly ticket, tow, or even assign a vehicle to “do not enforce” lists. On-site security teams use the cloud-based Enforcer app during their 24/7/365 patrols to scan license plates and determine if a vehicle is enrolled and approved to park, or requires a ticket or tow.
The solutions for Avenue One California
Parking enforcement
Quickly, easily verify vehicles on one or multiple properties, and issue violations instantly.
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