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ParqEx vs. TOPS

Parking enforcement plays a critical role in ensuring smooth operations, maximizing revenue, and maintaining security for property managers, HOAs, and parking operators. Two notable contenders in this space are ParqEx Enforcement and TOPS. In this guide, we’ll delve into the key differences, unique benefits, pricing insights, and integration capabilities of these two platforms so you can make an informed decision.

ParqEx's Smart Parking Technology

ParqEx Enforcement vs. TOPS

TOPS Towing Operations Software

ParqEx Enforcement Overview

ParqEx’s Enforcement module is intended for property owners, property management companies, and HOAs needing to monitor parking compliance, manage violations, issue citations, dispatch towing, and collect payments or fines. Key capabilities include: include:

  • Citation Issuance & Management
  • Permit Management (digital permits, special passes, etc.)
  • Towing Dispatch (direct integration with towing operators)
  • Driver App & Field Tools (log violations from a mobile device, attach photos, etc.)
  • Impound Management (track vehicle status, fees, release procedures)
  • Revenue Collection (online payment portals for citations, towing fees, or impound storage)
  • Access Integration (optional tie-in with ParqEx’s Access+ hardware for gated lots)

Feature Comparison

ParqEx

TOPS

Enforcement Methodology

Utilizes digital enforcement with mobile apps, LPR technology, and real-time monitoring to issue violations without physical intervention.
Primarily a towing management and dispatch system for tow operators, focusing on vehicle removal rather than digital enforcement.
Technology & Innovation
AI-driven platform with license plate recognition, data analytics, and instant violation detection.
A dispatch and tow tracking system with limited AI-driven enforcement tools.

Mobile Application

Quick violation capture with photo and note documentation
Real-time alerts and violation updates
Optimized patrol routes
Officer location tracking and detailed activity logs
Provides a mobile app mainly for tow truck dispatch, impound management, and tow tracking.

License Plate Recognition (LPR)

AI-powered LPR ensures high-accuracy identification in various conditions, reducing manual errors.
No integrated LPR technology; relies on manual vehicle entry for towing operations.

User Experience for Violators

Violators receive digital notices and can pay or contest fines online without physical confrontation.
Focuses on vehicle towing and impoundment, requiring violators to retrieve vehicles from impound lots with additional costs.

Customizable Enforcement Rules

Highly customizable to accommodate various property rules, guest parking regulations, and event-based enforcement.
Primarily focused on predefined towing policies rather than flexible enforcement strategies.

Integration with Property Management Systems

Integrates seamlessly with ParqEx’s ecosystem for permits, guest management, and access control.
Integrates with towing service providers but lacks direct property management system integration.

Reporting & Analytics

Provides customizable, real-time reports to monitor violation trends, officer productivity, and enforcement efficiency.
Offers reporting primarily for towing and impound operations.

Support & Training

Offers 24/7 support with comprehensive onboarding and dedicated account managers.
Provides customer support mainly for towing operators and tow company management.

Cost Structure

Usage-based pricing model ensures transparent costs without hidden fees.
Costs vary depending on towing operations, dispatch fees, and impound charges, which may lead to higher indirect expenses.

Citation Issuance & Management

Yes
No (Dispatch focus)

Permit Management

Yes
No

Towing Dispatch

Yes
Yes

Driver/Officer Mobile App

Yes
Yes

Impound Management & Release

Yes
Yes

Revenue Collection (Fines/Payments)

Yes (Tickets/Fees)
Yes (Tow Fees/Storage)

Key Distinctions

  • Citation Capabilities: TOPS does not manage property citations, while ParqEx offers full parking violation tracking and ticketing.
  • Community-Focused Tools: ParqEx is built to serve HOAs, apartment complexes, and private lots, while TOPS is geared primarily toward towing business operations.
  • Digital vs. Towing-Based Enforcement: ParqEx offers a digital, non-invasive approach, while TOPS relies on physical towing.
  • Technology Edge: ParqEx’s AI-driven enforcement outperforms TOPS’s manual dispatch and record-keeping.
  • User Experience: ParqEx provides an efficient, contactless enforcement process, whereas TOPS results in vehicle removals and impound fees.
  • Flexibility: ParqEx offers rule-based digital enforcement; TOPS is limited to towing-related actions.
  • Integration & Ecosystem: ParqEx integrates with property management platforms, unlike TOPS.
  • Cost Efficiency: ParqEx’s transparent pricing eliminates surprise fees associated with towing operations.

Why Choose ParqEx Enforcement?

  • Contactless Enforcement: Avoid the hassles of towing with digital, non-invasive enforcement.
  • Advanced AI & LPR Technology: High-accuracy violation detection reduces manual errors and improves efficiency.
  • Superior User Experience: Both enforcers and violators benefit from seamless digital processes.
  • Fully Customizable Rules: Adapt to your property’s unique enforcement needs with ease.
  • Cost-Effective Solution: Transparent, usage-based pricing eliminates surprise towing and impound fees.
  • All-in-One Ecosystem: Manage guest parking, permits, and access through a single platform.
  • Towing-Free Alternative: Reduce conflict and inconvenience for residents and visitors by eliminating unnecessary towing.
  • 24/7 Dedicated Support: Reliable assistance whenever you need it.
  • Rapid Deployment: Implement quickly without hardware installation delays.
  • Insightful Analytics: Use data-driven insights to improve enforcement strategies.

The Full Suite of ParqEx Products

ParqEx is the provider of commercial and individual smart parking solutions. ProqEx products consists of proprietary technology to help “unlock” the value of privately-owned, “self-managed” parking spaces that are often underutilized and/or difficult to manage.

Parqexprivateparkingmarketplace Socialcover demonstrating ParqEx's smart parking technology in action.

Find or list a private parking spot.

Want to find parking and avoid the headaches of driving around to find it or settling for something heavily overpriced? Access our exclusive inventory of private parking spots and reserve it ahead of time— just arrive and park! Have a parking spot? Start earning easy, additional income by listing your private parking during the days or times you aren’t using it.

Parqexguestparq Socialcover demonstrating ParqEx's smart parking technology in action.

Guest parking made easy.

GuestParq​ ​by​ ​ParqEx eliminates the hassle of managing guests parking on the property by reserving authorized spots for approved visitors prior to their arrival. GuestParq by ParqEx also gives complete insight to parking enforcers and property managers, showing who is entering and exiting the property at all times, all in real-time.

Parqexenforcerapp Socialcover 600 X 315 1 demonstrating ParqEx's smart parking technology in action.

The real-time parking enforcement app.

With the Enforcer App by ParqEx, parking enforcement agencies, property managers, even builders and developers can quickly and easily verify vehicles on their properties. Enforce violations in seconds with a simple, one-screen parking violation log that can be sent via email or printed as a physical ticket. Even control your “Do Not Tow” list.

Parqexaccessplusapp Socialcover demonstrating ParqEx's smart parking technology in action.

Controls doors, gates, & more.

With Access+ by ParqEx, approved residents and visitors can open any electronic door, garage door, gate elevators and more from their smartphones. Property owners, managers, and parking enforcers can simplify management and improve security and control of the property.

Parqexaccesspluspremiumapp Socialcover 1 demonstrating ParqEx's smart parking technology in action.

Pull up. Get in. 100% Touchless.

With Access+ Premium by ParqEx, approved drivers can open any secure electronic door, lift arm, or gate, simply by pulling up to the access point in their registered vehicle. No phone or app needed. The License Plate Reader automatically scans and provides access to authorized vehicles.

Parqexaccessplustouchlessapp Socialcover 1 demonstrating ParqEx's smart parking technology in action.

Never touch a door handle again.

Access+ Pedestrian Touchless Door Opener offers highly secure, authorized-only access to locked, interior and exterior pedestrian doors. Authorized visitors can open doors using their smartphone. No keys, fobs, or touching of doors needed. Retrofits any door!

ParqEx Enforcement Features

FAQs

How does ParqEx’s digital enforcement compare to TOPS’s towing approach?

ParqEx provides a non-invasive, technology-driven enforcement solution, while TOPS is primarily designed for vehicle towing and impound management.

Can ParqEx integrate with my existing property management system?

Yes, ParqEx seamlessly integrates with various property management platforms and its own ecosystem.

How does the violator resolution process differ?

ParqEx enables violators to pay fines online without confrontation, while TOPS often leads to vehicle impoundment, requiring additional effort and fees to recover the vehicle.

Does ParqEx require any physical equipment?

No, ParqEx is a fully digital solution with mobile apps and LPR technology, avoiding the need for physical enforcement tools like tow trucks.

How quickly can ParqEx be implemented?

ParqEx ensures rapid deployment with minimal disruption, unlike TOPS, which requires coordination with towing companies.

What type of support does ParqEx offer?

ParqEx provides 24/7 customer support, comprehensive training, and dedicated account management.

Which solution is more cost-effective?

ParqEx’s usage-based model is more cost-efficient, while TOPS often results in high towing and impound-related expenses.

Trusted by:

Trusted - Ameritus - demonstrating ParqEx's smart parking technology in action.
Trusted - Transwestern - demonstrating ParqEx's smart parking technology in action.
Trusted - Lms Lieberman Management Services - demonstrating ParqEx's smart parking technology in action.
Trusted - Lincoln Property Company - demonstrating ParqEx's smart parking technology in action.
Trusted - The Habitat Company - demonstrating ParqEx's smart parking technology in action.
Trusted - Cagan - demonstrating ParqEx's smart parking technology in action.
Trusted - Rmk Management - demonstrating ParqEx's smart parking technology in action.
Trusted - Cedar - demonstrating ParqEx's smart parking technology in action.

Ready to Revolutionize Your Parking?

Say goodbye to outdated parking management and hello to smart, seamless, and profitable parking solutions. With ParqEx, you get:

  • Real-time enforcement & monitoring for total control
  • Seamless mobile experience for property owners & drivers
  • Maximized revenue & efficiency with cutting-edge technology

Join top property owners, businesses, and communities that trust ParqEx. Experience the future of parking today!