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ParqEx vs. Towbook

Parking enforcement plays a critical role in ensuring smooth operations, maximizing revenue, and maintaining security for property managers, HOAs, and parking operators. Two notable contenders in this space are ParqEx Enforcement and Towbook. In this guide, we’ll delve into the key differences, unique benefits, pricing insights, and integration capabilities of these two platforms so you can make an informed decision.

ParqEx's Smart Parking Technology

ParqEx Enforcement vs. Towbook

Towbook

ParqEx Enforcement Overview

ParqEx’s Enforcement module is intended for property owners, property management companies, and HOAs needing to monitor parking compliance, manage violations, issue citations, dispatch towing, and collect payments or fines. Key capabilities include: include:

  • Citation Issuance & Management
  • Permit Management (digital permits, special passes, etc.)
  • Towing Dispatch (direct integration with towing operators)
  • Driver App & Field Tools (log violations from a mobile device, attach photos, etc.)
  • Impound Management (track vehicle status, fees, release procedures)
  • Revenue Collection (online payment portals for citations, towing fees, or impound storage)
  • Access Integration (optional tie-in with ParqEx’s Access+ hardware for gated lots)

Feature Comparison

ParqEx

Towbook

Enforcement Methodology

Utilizes digital enforcement with mobile apps, LPR technology, and real-time monitoring to issue violations without physical intervention.
Primarily a towing management system that facilitates vehicle towing, requiring manual intervention and dispatching tow trucks.
Technology & Innovation
AI-driven platform with license plate recognition, data analytics, and instant violation detection.
Focuses on record-keeping and dispatching, lacking AI-driven automated enforcement tools.

Mobile Application

Quick violation capture with photo and note documentation
Real-time alerts and live violation updates
Optimized patrol routes
Officer location tracking and detailed activity logs
Mobile app is designed for towing dispatch, record management, and reporting rather than real-time enforcement.

License Plate Recognition (LPR)

AI-powered LPR ensures high-accuracy identification in various conditions, reducing manual errors.
Does not include LPR technology, requiring manual data entry for vehicle identification.

User Experience for Violators

Violators receive digital notices and can pay or contest fines online without physical confrontation.
Violators must retrieve their vehicle from an impound lot after towing, leading to additional inconvenience and fees.

Customizable Enforcement Rules

Highly customizable to accommodate various property rules, guest parking regulations, and event-based enforcement.
Limited to towing-related enforcement with minimal flexibility in rule customization.

Integration with Property Management Systems

Integrates seamlessly with ParqEx’s ecosystem for permits, guest management, and access control.
Primarily integrates with towing operations rather than property management platforms.

Reporting & Analytics

Provides customizable, real-time reports to monitor violation trends, officer productivity, and enforcement efficiency.
Offers reporting for tow history, impound lot management, and tow truck dispatch efficiency.

Support & Training

Offers 24/7 support with comprehensive onboarding and dedicated account managers.
Provides customer support but is more focused on towing businesses rather than property enforcement.

Cost Structure

Usage-based pricing model ensures transparent costs without hidden fees.
Costs depend on towing operations, dispatch fees, and impound fees, which may lead to higher indirect costs.

Citation Issuance & Management

Yes
No (External system)

Permit Management

Yes
No

Towing Dispatch

Yes
Yes

Driver/Officer Mobile App

Yes
Yes

Impound Management & Release

Yes
Yes

Revenue Collection (Fines/Payments)

Yes
Yes (Towing fees)

Key Distinctions

  • Citation vs. Towing Focus: Towbook centers on towing operations, not on issuing citations or property-based parking enforcement. ParqEx integrates both.
  • Property Management Tie-In: ParqEx is oriented around properties (HOAs, lots, communities) that need an end-to-end solution. Towbook is more of a tow operator tool.
  • Digital vs. Towing-Based Enforcement: ParqEx offers a digital, non-invasive approach, while Towbook relies on physical towing.
  • Technology Edge: ParqEx’s AI-driven enforcement outperforms Towbook’s manual dispatch and record-keeping.
  • User Experience: ParqEx provides an efficient, contactless enforcement process, whereas Towbook results in vehicle removals and impound fees.
  • Flexibility: ParqEx offers rule-based digital enforcement; Towbook is limited to towing-related actions.
  • Integration & Ecosystem: ParqEx integrates with property management platforms, unlike Towbook.
  • Cost Efficiency: ParqEx’s transparent pricing eliminates surprise fees associated with towing operations.

Why Choose ParqEx Enforcement?

  • Contactless Enforcement: Avoid the hassles of towing with digital, non-invasive enforcement.
  • Advanced AI & LPR Technology: High-accuracy violation detection reduces manual errors and improves efficiency.
  • Superior User Experience: Both enforcers and violators benefit from seamless digital processes.
  • Fully Customizable Rules: Adapt to your property’s unique enforcement needs with ease.
  • Cost-Effective Solution: Transparent, usage-based pricing eliminates surprise towing and impound fees.
  • All-in-One Ecosystem: Manage guest parking, permits, and access through a single platform.
  • Towing-Free Alternative: Reduce conflict and inconvenience for residents and visitors by eliminating unnecessary towing.
  • 24/7 Dedicated Support: Reliable assistance whenever you need it.
  • Rapid Deployment: Implement quickly without hardware installation delays.
  • Insightful Analytics: Use data-driven insights to improve enforcement strategies.

The Full Suite of ParqEx Products

ParqEx is the provider of commercial and individual smart parking solutions. ProqEx products consists of proprietary technology to help “unlock” the value of privately-owned, “self-managed” parking spaces that are often underutilized and/or difficult to manage.

Parqexprivateparkingmarketplace Socialcover demonstrating ParqEx's smart parking technology in action.

Find or list a private parking spot.

Want to find parking and avoid the headaches of driving around to find it or settling for something heavily overpriced? Access our exclusive inventory of private parking spots and reserve it ahead of time— just arrive and park! Have a parking spot? Start earning easy, additional income by listing your private parking during the days or times you aren’t using it.

Parqexguestparq Socialcover demonstrating ParqEx's smart parking technology in action.

Guest parking made easy.

GuestParq​ ​by​ ​ParqEx eliminates the hassle of managing guests parking on the property by reserving authorized spots for approved visitors prior to their arrival. GuestParq by ParqEx also gives complete insight to parking enforcers and property managers, showing who is entering and exiting the property at all times, all in real-time.

Parqexenforcerapp Socialcover 600 X 315 1 demonstrating ParqEx's smart parking technology in action.

The real-time parking enforcement app.

With the Enforcer App by ParqEx, parking enforcement agencies, property managers, even builders and developers can quickly and easily verify vehicles on their properties. Enforce violations in seconds with a simple, one-screen parking violation log that can be sent via email or printed as a physical ticket. Even control your “Do Not Tow” list.

Parqexaccessplusapp Socialcover demonstrating ParqEx's smart parking technology in action.

Controls doors, gates, & more.

With Access+ by ParqEx, approved residents and visitors can open any electronic door, garage door, gate elevators and more from their smartphones. Property owners, managers, and parking enforcers can simplify management and improve security and control of the property.

Parqexaccesspluspremiumapp Socialcover 1 demonstrating ParqEx's smart parking technology in action.

Pull up. Get in. 100% Touchless.

With Access+ Premium by ParqEx, approved drivers can open any secure electronic door, lift arm, or gate, simply by pulling up to the access point in their registered vehicle. No phone or app needed. The License Plate Reader automatically scans and provides access to authorized vehicles.

Parqexaccessplustouchlessapp Socialcover 1 demonstrating ParqEx's smart parking technology in action.

Never touch a door handle again.

Access+ Pedestrian Touchless Door Opener offers highly secure, authorized-only access to locked, interior and exterior pedestrian doors. Authorized visitors can open doors using their smartphone. No keys, fobs, or touching of doors needed. Retrofits any door!

ParqEx Enforcement Features

FAQs

How does ParqEx’s digital enforcement compare to Towbook’s towing approach?

ParqEx provides a non-invasive, technology-driven enforcement solution, while Towbook is primarily designed for vehicle towing and dispatch management.

Can ParqEx integrate with my existing property management system?

Yes, ParqEx seamlessly integrates with various property management platforms and its own ecosystem.

How does the violator resolution process differ?

ParqEx enables violators to pay fines online without confrontation, while Towbook often leads to vehicle impoundment, requiring additional effort and fees to recover the vehicle.

Does ParqEx require any physical equipment?

No, ParqEx is a fully digital solution with mobile apps and LPR technology, avoiding the need for physical enforcement tools like tow trucks.

How quickly can ParqEx be implemented?

ParqEx ensures rapid deployment with minimal disruption, unlike Towbook, which requires coordination with towing companies.

What type of support does ParqEx offer?

ParqEx provides 24/7 customer support, comprehensive training, and dedicated account management.

Which solution is more cost-effective?

ParqEx’s usage-based model is more cost-efficient, while Towbook often results in high towing and impound-related expenses.

Trusted by:

Trusted - Ameritus - demonstrating ParqEx's smart parking technology in action.
Trusted - Transwestern - demonstrating ParqEx's smart parking technology in action.
Trusted - Lms Lieberman Management Services - demonstrating ParqEx's smart parking technology in action.
Trusted - Lincoln Property Company - demonstrating ParqEx's smart parking technology in action.
Trusted - The Habitat Company - demonstrating ParqEx's smart parking technology in action.
Trusted - Cagan - demonstrating ParqEx's smart parking technology in action.
Trusted - Rmk Management - demonstrating ParqEx's smart parking technology in action.
Trusted - Cedar - demonstrating ParqEx's smart parking technology in action.

Ready to Revolutionize Your Parking?

Say goodbye to outdated parking management and hello to smart, seamless, and profitable parking solutions. With ParqEx, you get:

  • Real-time enforcement & monitoring for total control
  • Seamless mobile experience for property owners & drivers
  • Maximized revenue & efficiency with cutting-edge technology

Join top property owners, businesses, and communities that trust ParqEx. Experience the future of parking today!