Property Managers Balancing Technology and Relationships with Residents
It is a fact property managers have a lot on their plate. Besides continuously brainstorming ways to lower expenses, save time, and maximize efficiency, they must also prioritize fostering relationships with their tenants and residents. Luckily for property managers and their staff, a lot of self-service technology has lightened their loads and streamlined operations on their property. But, as with many other things, there is a delicate balance between the importance of technology and property managers’ relationships with their residents. So, for the property managers balancing technology and relationships with residents, read ParqEx’s four ways to enhance resident relationships and experience via our self-service parking technology.
Tenant self-management & increased engagement with technology
Undoubtedly, the advantages of self-managed parking technology for property managers are seemingly endless. However, property management is one of many who experience these advantages. Residents directly benefit from parking property management software as well. Some benefits include self-managed profiles, payment management, guest parking reservations, and access control for all access points on the property. Another benefit to property managers and residents is that, like all other self-service technology, the loyalty and satisfaction of the residents increase.
Learn how empowering tenants with parking property management software can help you and your team balance technology and resident relationships!
Fair online reservation system
ParqEx’s self-managed parking technology is multi-faceted in increasing resident satisfaction and user experience. One of which is ParqEx’s fair online reservation system. Many property managers nationwide struggle with an ever-demanding need for parking spaces. In some instances, there are more vehicles than spots available. With our parking lease management module in place, parking allocation challenges can be resolved quickly. By providing fair online reservation systems, property management prioritizes the needs of residents and shows their commitment to maintaining solid relationships in their community.
Learn more about how a fair online reservation system with a parking lease management module helps property managers maintain the balance between tenant relationships and the efficient use of self-service technology.
Accommodating evolving needs
Change is inevitable, and parking operations are also touched by changing and evolving needs. Nowadays, it is more complex than authorized tenants pulling into the parking garage with clickers. With parking facilities being used for Zipcar parking, Airbnb parking, and EV charging and parking, the needs of the property change within the blink of an eye. And, as property managers know, accommodating the community’s needs is priority number one. With ParqEx’s parking property management solutions, such as LPR, Access +, and the Enforcer app, the leaps in parking technological needs are entirely feasible.
Learn more about how accommodating evolving needs can help streamline parking management for property managers while maintaining a fair balance between technology and relationships with tenants and residents.
Using technology to strengthen relationships with staff and residents
Self-service technology does not replace human interaction. Automation improves efficiency, drives lease renewals, increases referrals, and monetizes existing property assets. In addition, it helps foster and encourage human interaction through features like ParqEx’s service gratuity (tip) option. For the property management teams that know how to maintain a community where tenants and residents feel valued, their staff is well-liked. With that in mind, ParqEx’s built-in CRM software allows users to show appreciation and tip their favorite staff members.
Learn more about how technology can help strengthen relationships between staff and residents through features like service gratuity while maintaining a healthy balance between technology and the importance of relationships.
That’s all for now!
Property management is not solely about managing and maintaining properties in your portfolio. It is also about building and maintaining a sense of community amongst all residents, tenants, guests, and staff. And contrary to concerns, technology can help (not necessarily replace or negate)!
So, to all the property managers balancing technology and relationships with residents, our parking technology can help encourage a sense of community, all while increasing satisfaction and loyalty. Book a demo with our team today, and we will show you how we can improve your parking operations and maintain that delicate balance.
