Privacy Policy

PARQEX, LLC (referred to as “Company,” “we,” “us” or “our”) respects your privacy and is committed to protecting your privacy online.  The purpose of this document (the “Privacy Policy”) is to explain to you how we use information that we have collected from and about you. If, after reviewing the Privacy Policy, you have questions about the types of information we collect, how we use it, or similar issues, please contact us at http://parqex.com/contact.

This Privacy Policy applies to the services (“the Services”) provided through the Company website located at parqex.com (the “Website”) and all mobile platforms made available by Company to deliver the Services. It does not apply to the practices of other companies that Company does not own or control nor does it apply to information of any kind provided to Company by advertisers or other business partners. Links to other websites are governed by their own policies.

If this Privacy Policy is not acceptable to you, you should discontinue using the Services.

The Privacy Policy will let you know:

  • What information we collect from or about you
  • What we use your information for
  • In what ways we may disclose your information to other parties
  • The kinds of security measures in place to protect against loss or misuse of your personal information
  • What cookies are, and other forms of tracking that may be in use on the Website
  • Other privacy policies to which you may become subject when you use the Services
  • How you can access, update or delete your Personally Identifiable Information
  • What happens if we make changes to the Privacy Policy

What information do we collect from or about you?

We refer in this Policy to two types of user information: Personally Identifiable Information (sometimes referred to as “PII”) and non-Personally Identifiable Information.

Personally Identifiable Information refers to any information that can be used to uniquely identify, contact, or locate you. Examples of Personally Identifiable Information include a name, physical address, e-mail address, telephone number, date of birth, or a credit card number.

Company collects only the PII that you voluntarily provide to us, such as when you register to use the Services, set up a profile, create content, sign up for a special offer, enter a sweepstakes or promotion, or complete a survey. If you purchase products or subscribe for paid services, you might also be asked to provide your driver’s license, insurance, credit card and related information for verification and billing purposes.

You might also be asked for, or choose to provide, additional information about yourself that does not, itself, specifically identify you. This is non-Personally Identifiable Information. However, some information of this kind, such as your age, gender, geographic location and shopping preferences may be required (or merely requested) when you register for the Services, and may be associated with your PII.

Company may also automatically collect other types of non-Personally Identifiable Information as you use the Services, including technical information (such as your IP address, mobile device ID, or browser type) and usage information (such as location data, preferred language, the parts of the Services you have visited, which links you have clicked and other information about how you interact with the Services). This information is anonymous, and is not associated with your PII, although it may be associated with other pieces of anonymous information about you.

What do we use your information for?

Your Personally Identifiable Information may be used in one of the following ways:

  • To contact you regarding your account. These communications may include notices regarding changes to our policies, service updates, account management procedures and customer service transactional messages.
  • To e-mail you newsletters or tips about how to use the Services, inform you of product updates, or notify you about our own special offers or those of our third-party partners.
  • To bill your credit card or other specified form of payment, in accordance with the Terms of Service.
  • When you reserve a Parking Spot, your full name and contact information will become visible to the Owner.

Non-Personally Identifiable Information may be used in one of the following ways:

  • To enable us to generate aggregate data about site traffic and site interaction.
  • To customize your experience (your information helps us to better respond to your individual needs).
  • To show you advertisements most relevant to your demographic characteristics.
  • To make improvements to the Mobile app and Website and Services
  • To inform potential partners and advertisers about the size and characteristics of our audience

Do we disclose any information to other parties?

Company does not sell or trade your Personally Identifiable Information to outside parties. We may disclose your Personally Identifiable Information to vendors who help us operate the Website, conduct our business or provide the Services to you, such as credit card processors, customer service centers, or e-mail marketing providers. All such partners are bound to keep your information confidential.

We may disclose Personally Identifiable Information, including to local, state, or federal law enforcement officials, when we believe in good faith that the law requires such action, or when required to do so by order of a court or other compulsory legal process. We may also share Personally Identifiable Information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, or to prevent harm to the Website.

We may transfer your Personally Identifiable Information if we are acquired by or merge with another company. We will notify you in accordance with the procedures contained in this Privacy Policy if your information will become subject to a different privacy policy.

We may use or distribute information about you and your use of the Services in ways that do not reveal Personally Identifiable Information. For example, we share anonymous user information with advertisers and advertising networks to enable the display of targeted, relevant advertisements. We may also provide anonymous usage data or summary characteristics of our audience to potential partners and advertisers or post such information on publicly accessible areas of the Website.

How secure is your personal information?

The security of our user data is very important to us. We store your information securely, using industry-compliant encryption technology. When you enter sensitive information (such as a credit card number) on our web forms, we encrypt the transmission of that information using secure socket layer technology (SSL).

Do we use cookies or other forms of tracking?

Cookies are small files that a website or one of its service providers transfers to your computer’s storage device via your Web browser (if your browser is configured to permit this) that enable its systems to recognize your browser and store certain information. We use “cookies” to collect information and improve our Services. A cookie is a small data file that we transfer to your local device. We may use “persistent cookies” to save your user ID and password for future logins to the Service. We may use “session ID cookies” to enable certain features of the Service, to better understand how you interact with the Service and to monitor aggregate usage and web traffic routing on the Service.

Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to your computer, and can only be read by a web server of the website that issued the cookie to you.

Depending on your web browser, you may have the ability to accept or decline cookies. Most web browsers default to accept cookies but enable you to configure settings to decline them. For further information about disabling cookies you can visit www.allaboutcookies.org. If you choose to decline cookies, you may not be able to sign in or use other features of the Services that depend on cookies.

We integrate with tools made available by social media companies such as Facebook and Twitter, in order to offer social features such as content sharing. These companies may use cookies or other tracking technologies in order to recognize you when you use their tools in the future.

Company maintains internal logs of usage of the Services. Logs include information such as IP (Internet Protocol) address, browser type and version, and computer operating system. Company uses logs mainly for internal systems administration and diagnostic purposes, and to detect improper use of the site. Logs may also be used to generate aggregate, non-Personally Identifiable Information for advertisers or other third parties.

Company does not use cookies, similar technologies, or its internal logs to associate your Personally Identifiable Information with data about your use of the site.

Other privacy policies to which you may be subject

The Services incorporate the Application Programming Interfaces (“API’s”) provided by Google Maps. This Privacy Policy incorporates by reference the Google privacy policy, which may be viewed at http://www.google.com/intl/en/privacy/privacy-policy.html.

The Services incorporate the Application Programming Interfaces (“API’s”) provided by Facebook. This Privacy Policy incorporates by reference the Facebook privacy policy, which may be viewed at https://www.facebook.com/note.php?note_id=%20322194465300.

The Services incorporate the Application Programming Interfaces (“API’s”) provided by Stripe. This Privacy Policy incorporates by reference the Stripe privacy policy, which may be viewed at

https://stripe.com/us/privacy.

 

The services incorporate the Application Programming Interfaces (“API’s”) provided by Garageio. This Privacy Policy incorporates by reference the Garageio privacy policy, which may be viewed at https://garageio.com/privacy and Terms and Conditions
( https://garageio.com/terms ).

The Services provide you with the ability to share content externally on Facebook, Twitter and other third-party websites and services. Your use of those sites and their use and display of the content that you share there is subject to their privacy policies and online terms of use, and is not under the control of Company.

Occasionally, we may include or offer third-party products or services on the Website that include links to external websites. For example, advertisements, promotional offers, “free gifts,” and other links on the Company Website or included in e-mail from Company, may bring you to external web pages not controlled by Company. These third-party sites have separate and independent privacy policies and terms of service, which will govern the use of any Personally Identifiable Information that you provide. While Company is not responsible for the use of your information by third parties, we nevertheless seek to protect our users and the integrity of our Website, and we therefore invite your feedback about these sites.

How can you access, update or delete your Personally Identifiable Information?

All account settings can be changed from within the mobile app and the ParqEx website – www.parqex.com/login. This includes reviewing and changing Personally Identifiable Information, setting e-mail preferences for non-account related e-mails, cancelling or deactivating your account.

Administrative and account-related communications are necessary to ensure we provide our users with the highest level of service, therefore registered users are not permitted to opt out from receipt of these communications, except in that event that you cancel your registration for the Services entirely.

New types of marketing communications might be added from time to time. Users who visit the Account Settings section can opt out of receiving future marketing communications or they can unsubscribe by following instructions contained in the messages they receive.

Anonymous information relating to your past usage of the Services may remain in our archived records after your account has been deleted, and any content that you have contributed to the Services will remain visible to the same extent as if you remained a registered user of the Website. If you wish to have all information that you have posted to be deleted, please contact us: http://parqex.com/contact and we will make reasonable efforts to honor your request.

What if we make changes to our Privacy Policy?

Because enhancements to the Services we provide may affect the information that we collect and the manner in which we use it, this Privacy Policy may change from time to time. All changes will be incorporated into the written policy and posted here. The date of last revision to the Privacy Policy is indicated at the bottom of this page.

Company will provide you with the opportunity to accept or reject significant changes to the Privacy Policy during your next sign-on to the Services. If you do not agree to the modifications, your access to the Services may be discontinued.

What if you have questions that are not answered here?

If there are any questions regarding this Privacy Policy, you may contact us using the information below:

PARQEX, LLC

Attention: Privacy

550 N. Saint Clair St., Suite 2001

Chicago, IL 60611

 

Last updated: Jan 10, 2016

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