ParqEx Product Pulse – May 2025 Edition

Welcome to your monthly roundup of ParqEx’s latest product enhancements across our platform. We’ve been hard at work improving guest parking flows, launching international capabilities, and delivering tools to make property management more efficient than ever.

Here’s what’s new and what you can now do better:

Hosts can now reserve guest parking and either:

• Pay on behalf of their guest.
• Let the guest pay directly via a secure link.

Bonus: If a guest doesn’t pay within 1 hour, the host can be automatically charged a nominal $1 fallback fee (if no hourly rate is set) to ensure the space isn’t blocked without compensation.

• New View: Admin panel now clearly shows who paid—the host or the guest.
• Cancellation Clarity: “False” is gone. You’ll now see a clear “Canceled” status.
• “Do Not Tow” Audit Trail: See exactly who deleted a vehicle from this list, and
  when. No more guessing.

Every Access+ device and LPR camera now has:

• Troubleshooting instructions directly tied to the device.
• Escalation contacts for rapid support resolution.

Perfect for on-site teams and support agents needing quick, copy-paste-ready instructions.

We now support Canadian Dollars 🇨🇦 and can handle transactions globally.

• Dynamic landing pages display the correct currency based on property settings.
• US and Canadian listings can now coexist seamlessly

You asked. We delivered.

• Future Reservations: Guests can now pre-book for future dates
• Flexible Pricing Options: Offer hourly, daily, monthly, or yearly reservations directly on your landing pages.

Use cases: tenants paying upfront for 12 months, event guests booking ahead, or retail visitors choosing the day they visit.

Our new “Pay to Exit” system is now live and being fine-tuned. Highlights:

• LPR camera tracks entry & exit.
• Guests are automatically charged for overtime if they skip validation.
• Developers are actively enhancing the flow to catch edge cases (e.g., exiting via entry gate).

Already seeing 2–3 transactions/day!

• Approvers (like Tower Company’s admins) can now Decline violation tickets—not just approve.
• Expired violations (past the 31-hour reset window) auto-filter into a separate tab.
• Bulk Enforcement Rule Edits now supported—select multiple rules, delete, or manage them faster

New zoning allows differentiated workflows by tenant type or retailer.

• Example: At Jia Apartments, zones now distinguish public parking from Starbucks/retail customers—enabling validations and automatic overstay charges.

• Admin panel now supports viewing 150+ devices at once.
• Campaign email/SMS tool enhancements.
• Property profile now includes currency settings.
• Minor bug fixes and performance optimizations for reporting, especially for large LPR datasets.

• Automated fallback payments for unclaimed guest reservations.
• Refined exit logic in Pay-to-Exit for edge case handling.
• Expanded currency support for more countries.
• Streamlined Admin UI with richer filtering and export options.

These features are driven by your feedback. Whether you’re in enforcement, property
management, or operations, these enhancements are here to save time, reduce confusion,
and boost revenue.

Got feedback or want these features enabled at your property?

• Reach out to your Customer Success Manager or reply to this email.