How do I reserve monthly parking at the NoVo apartments?
Go to the search location bar in the ParqEx app and type “216 South Pinckney.” Enter the start date for your monthly rental and click “FIND PARKING.” Select the “216 South Pinckney” property from the search results. Choose the spot you wish to book and click “book it.” Fill out your payment and vehicle information, then click “Place Order.”
How does the monthly parking subscription work?
When you book a monthly parking spot, you get charged for the first month when making the reservation. Then, on the last day of each month, you will be charged for the upcoming month. (Ex: If you make the reservation on April 12th for May, you will be charged on April 12th. For the following months, you will be charged on May 31st, June 30th, etc.)
How do I cancel a monthly subscription?
Log in to the app, go to “My Orders,” and click on “Cancel Subscription.”
NOTE: Cancelling your monthly subscription does not cancel your current ongoing reservation; it results in the next month’s subscription not renewing.
Can I cancel and get a refund on an ongoing reservation?
As per the owner’s terms of conditions, you cannot get a refund for a transaction that has already begun.
How can I change the email address on file with ParqEx?
Contact ParqEx Customer support with the correct email address, and you’ll be set up with a new account.