Parking Enforcement Solution for a Luxury Condominium

Home Owner Associations (HOA), Property owners & managers: do you have a condominium with several parking spaces in your portfolio? Is there a constant ingress and egress of vehicles from the parking area? Do you need a hand in enforcing parking? If this sounds like you, this case study on ParqEx providing a complete parking enforcement solution for a luxury condominium is perfect for you.

ParqEx’s client, “Avenue One California”, offers luxury living condominiums in the center of Irvine, California. As it is right in the heart of Irvine’s business and entertainment district, this property attracts all types of people, from students to families to business professionals. With resort-like amenities (Junior Olympic swimming pool, putting greens, fireplaces, clubhouses, etc.), it’s a bustling location with all its tenants and guests. With 404 units and 500 parking spaces, you can imagine the task Avenue One’s security officers have on their hands.

The Situation

Avenue One California managers have continuously struggled to enforce tenant and guest parking at their large properties. Despite a considerable amount of on-site parking, tenants had grown increasingly frustrated over the need for more parking for themselves and their guests, as many unauthorized vehicles have occupied their spaces. With no practical way to streamline parking and certainly not guest parking, many cars were wrongfully ticketed and towed, leading to more frustration.

The Avenue One management team needed a robust enforcement solution to resolve the property’s parking headaches. They needed a better way of offering parking passes to guests, enforcing guest parking, identifying and towing unauthorized cars, and maintaining an updated list of current tenants and their parking.

The Solution

ParqEx quickly recognized that Avenue One residents and guests needed a unique parking solution to resolve tenants’ and guests’ frustrations designed explicitly for their property. Our team also knew that the management team at Avenue One desperately needed a straightforward enforcement platform that could streamline all parking & security.

With that in mind, ParqEx built a custom-designed vehicle enrollment system for the property within the ParqEx app. This allows residents and authorized owners to enroll their vehicles and their approved guests’ vehicles within the system. This helped create the sought-after permitless parking permit system currently in place on-site!

The Result

The ParqEx Enforcer app granted the staff and management of Avenue One simple oversight of all parking activity on the property. Now, tickets can be issued instantly, guest parking is simplified, and “do not enforce” lists help management avoid unnecessary towing or booting of vehicles. With ParqEx’s cloud-based Enforcer App, security can patrol the vast property 24/7/365 and ensure all vehicles are authorized.

Regarding tenants and their guests, ParqEx provided a solution that alleviated any worry or concern about improper infractions they may incur from parking security. Additionally, with security’s newfound ability to immediately recognize unauthorized vehicles and tow them off the property, there was a sudden surplus in available parking for tenants and guests.

To put numbers to Avenue One California’s results, this property achieved 100% enforcement accuracy with 0% added staff effort. How’s that for a parking enforcement solution for a luxury condominium?

“With so many cars coming and going on our properties, we needed a custom solution. ParqEx was the only platform willing to design that solution for us, and it’s been a night-and-day difference.” Jason I. (Property Manager, Avenue One California)

Reach Out!

ParqEx is a technology platform that empowers managers and staff with enforcing tools, enables seamless guest parking experiences, and instantly recognizes unauthorized parkers on the property. Check out the Avenue One California case study and contact us to learn how we can be the parking enforcement solution for your luxury condominium.