LPR Unauthorized Vehicle Alert Feature by ParqEx

The LPR (License Plate Recognition) Unauthorized Vehicle Alert feature by ParqEx is a sophisticated tool designed to enhance security and compliance within parking facilities. This feature identifies and audits vehicles that enter a property without authorization, ensuring only permitted cars can access the space. Please continue reading to learn its purpose, how it works, who it benefits, the notification system, and the overall workflow.

New LPR Feature’s Purpose

The primary goal of the LPR unauthorized vehicle alert feature is to streamline the process of monitoring and enforcing parking regulations. Automatically detecting unauthorized vehicles minimizes the need for manual checks and reduces the risk of human error, thereby ensuring efficient and effective parking management.

How Does It Work?

1. Detection: When a vehicle enters the property, the LPR camera system captures its license plate and checks it against the authorized vehicle list.
2. Quality Check: If a vehicle is flagged as unauthorized, the ParqEx team conducts a manual quality check to confirm its status. This step ensures accuracy in the enforcement process.
3. Notification: Once a vehicle is confirmed unauthorized, the system triggers an alert to notify the on-site customer team. This alert enables immediate action, such as towing the car or notifying the owner.
4. Reporting: The feature also includes a reporting mechanism that logs all incidents of unauthorized vehicle entry, providing valuable data for property management and security analysis.

Who Does It Benefit?

• Property Managers: Gain a robust tool for ensuring only authorized vehicles use their parking spaces, enhancing security and maximizing parking efficiency.
• Security Teams: Receive immediate notifications of unauthorized vehicle entries, allowing for a swift response to potential security breaches.
• Customers: Benefit from a more secure and well-managed parking environment, where the chances of unauthorized access are minimized.

How Does It Benefit?

The LPR Unauthorized Vehicle Alert feature is beneficial in several ways:

• Enhanced Security: It helps maintain a secure parking environment by promptly identifying and managing unauthorized vehicles.
• Operational Efficiency: Automates the vehicle verification process, reducing manual labor and minimizing errors.
• Customer Satisfaction: Improves the parking experience for authorized users by ensuring that parking rules are strictly enforced.
• Data-Driven Management: This service provides detailed reports and analytics on unauthorized access incidents, aiding in better decision-making and property management.

Notification Workflow in the LPR Unauthorized Vehicle Alert Feature

Notification Mechanism Overview

The notification process within the LPR Unauthorized Vehicle Alert feature is designed to ensure efficient and timely communication between the ParqEx system, its back-office team, and the on-site customer team. Here’s how it operates:

1. Vehicle Detection:
   • The LPR system detects a vehicle entering the property and captures its license plate information.
   • This data is then compared against a database to ascertain if the vehicle is unauthorized.
2. Initial Alert:
   • If the vehicle is potentially unauthorized, the system automatically triggers a notification to the ParqEx back-office team.
   • This notification initiates the manual verification process to confirm the vehicle’s status.
3. Manual Verification:
   • The back-office team receives the alert and manually checks to confirm whether the vehicle is unauthorized.
   • This step is crucial to ensure accuracy and avoid false positives.
4. Notification to On-Site Team:
   • Once a vehicle is confirmed as unauthorized, the system sends a push notification and email to the on-site customer team.
   • These notifications contain detailed information about the vehicle and the nature of the violation.
5. Action by On-Site Team:
   • Upon receiving the notification, the on-site team takes appropriate action based on the property’s parking rules and regulations.
   • Actions may include issuing a warning, imposing a fine, or towing the vehicle.

Push Notification and Email Process

• Push Notification:
  • Initiated immediately after a vehicle is confirmed as unauthorized by the back-office team.
  • Alerts are sent through a dedicated app to the mobile devices of the on-site customer team, enabling quick response to the situation.
  • Provides real-time information, including the vehicle’s license plate number, time of detection, and location within the property.
• Email Notification:
  • Follows the push notification, providing a more detailed report of the incident.
  • If available, the email contains comprehensive information about the unauthorized vehicle, including photographic evidence captured by the LPR system.
  • It serves as a record for the on-site team and can be used for further investigation or as proof in case of disputes.

Process Workflow Detail

1. Detection and Alert Generation: The workflow starts when the LPR system detects an unauthorized vehicle and generates an alert for the back-office team.
2. Back-Office Verification: Upon receiving the alert, the back-office team conducts a thorough check to validate the vehicle’s unauthorized status.
3. Notification Dispatch: Following confirmation, the system sends the on-site customer team a push notification and an email detailing the violation.
4. Enforcement and Documentation: The on-site team acts on the alert by following the property’s enforcement policies, and the incident is documented for record-keeping and future reference.

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By utilizing advanced technology to monitor and control parking access, ParqEx’s LPR Unauthorized Vehicle Alert feature is an essential tool for modern parking facilities, ensuring they are secure, efficient, and user-friendly. If the LPR unauthorized vehicle alert feature by ParqEx fits your needs, reach out to our ParqEx team and schedule a demo. We look forward to helping you and your property.