As of May 1, 2021, community residents will be able to use the ParqEx platform to reserve FREE parking through the ParqEx app (via smartphone or website). For all your parking needs in the Edgewater neighborhood, check out the instructions below.
The FREE residents On-Demand Parking is a program sponsored by the CTA and Walsh-Fluor Design-Build team to provide FREE parking to residents in the Chicago Edgewater neighborhood who need alternate parking arrangements due to project activities. The goal of the program is to ease the frustrations of limited parking by efficiently managing limited parking for the benefit of the community.
Booking rules: 1 reservation per renter at a time. Reservations cannot exceed 24 hours in length.
A list of Frequently Asked Questions can be found below.
You must be on the approved list of residents who are authorized to participate in this program. Only authorized users can book FREE parking and park in this parking facility. You must register your vehicle information accurately to avoid getting ticketed or towed.
How to reserve FREE parking
1
Launch ParqEx App
Authorized users will receive username and password to sign in to the ParqEx App.
Download the free ParqEx app from your smart phone or use the web app.
2
Book Parking!
• From the Renter side menu, select “Book for a Guest”.
• Select the property, enter the Arrival and Departure date and click “Search” to find a parking spot.
• Then, and click “Book” to continue. Choose “No” for “Do you know your guest information?”. Click “Place Order”.
3
Enter Vehicle Information & Park
Make sure you have entered accurate vehicle information. That’s it!
User Guides
Why do I need to provide my name, email, phone, and vehicle information?
Providing this information helps secure the community and ensure the proper people have access. Email & mobile phone is important to ensure you receive important notifications.
Is Vehicle information necessary?
Yes, accurate vehicle information (Make, Model, Color & License Plate) is required in order to keep the property secure and enforce spot designation.
How can I change the email address on file with ParqEx?
Contact ParqEx Customer support with the correct email address and you’ll be set up with a new account.
What if I already have a ParqEx account?
This property is private, meaning that approved user emails are added to a list that allows them to perform actions at the property. If the ParqEx account email has not been added to the permission list, you will not have access. Contact ParqEx customer support.
What to do if someone is incorrectly parked in your assigned parking space?
If you are unable to access your assigned space for any reason please contact the owner or rental manager and inform them of the issue. If you are unable to reach the owner or rental manager please contact ParqEx customer support for assistance.
What if I don’t receive the email notification to claim their parking reservation?
Please check your junk/spam/promotions mail folder. Also, add “[email protected]” to their email safe list to prevent this from happening in the future.
If you need help or need to ask us a question, just send us an email here.
Need immediate help? Call 855.727.7391
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