Casa Del Mar Guest Parking: A luxury amenity for Owners & Residents to book parking for their guests.

 

As of May 22, 2020, owners & residents will be able to use Access+ to open the gate to access the property directly through the ParqEx app (via smartphone or website). Through the ParqEx app, owners and property managers will also be able to reserve parking for their guests, granting them access to the property for the duration of their stay. For all your guest parking needs check out instructions below.

Casa Del Mar Front Beach Road, Panama City Beach, FL, 32413
Casa Del Mar Front Beach Road, Panama City Beach, FL, 32413

Here’s how easy it is to book a parking spot for your guest:

1

Launch ParqEx App

Authorized users will receive username and password to sign in to the ParqEx App.

Download the free ParqEx app from your smart phone or use the web app.

Download ParqEx on iTunes! Download ParqEx for Android!

2

Book Guest Parking!

• From the Renter side menu, select “Book for a Guest”.
• Enter the arrival and departure date and time for your guest and click “Search” to find a parking spot.
• Then, select the property and click “Book” to continue. Enter your guest information. Click “Place Order”.

3

Guest Claims The Parking

That’s it! Your guest will receive an email confirmation and text (if you entered their mobile phone number). They will be required to claim their guest parking pass to get access to the parking facility. Click here for instructions to send to your guests

USER GUIDE: Step by step instruction for owners

Casa Del Mar - ParqEx User Guide for Owners
Casa Del Mar - ParqEx User Guide for Owners

USER GUIDE: Step by step instruction for Guests

Casa Del Mar - ParqEx User Guide for Guests
Casa Del Mar - ParqEx User Guide for Guests

CDM Plot Plan w Parking Spaces

Casa Del Mar Parking Plan
Casa Del Mar Parking Plan

Casa Del Mar - ParqEx Notes Hints Tips

Casa Del Mar Neighborhood ParqEx Notes, Hints, Tips
Casa Del Mar Neighborhood ParqEx Notes, Hints, Tips

ParqEx Brochure for Casa Del Mar

ParqEx Brochure for Casa Del Mar
ParqEx Brochure for Casa Del Mar

VIDEO: How to use Access+ to open the gate

 

VIDEO: How to share my parking spots with the community

VIDEO: How to Book for a Guest

VIDEO: For Guests: How to claim a guest pass & enter the property

VIDEO: How to book My Favorite Spots for personal use

Why do I need my guest’s name, email information?

Providing this information helps secure the community and ensure the proper people have access. Since the gate is remotely controlled via our app, email of the guest is important to ensure they receive access

 

Is Vehicle information necessary?

Yes accurate vehicle information is required in order to keep the gate secure and enforce spot designation you may be unable to access the gate if you do not have accurate vehicle information in your profile.

 

What is Property Access+?

This feature allows you to remotely access the gated community via your ParqEx mobile app

 

I booked a spot for my guest, why doesn’t my guest have access now?

Please note, Property Access+ won’t be granted to your guest until 15 minutes prior to the start of the reservation.

 

What if my guest doesn’t have an email or a smartphone?

If your guest doesn’t have an email or a smartphone, book a spot for them using their name, cell phone (non-smartphone), and a placeholder email (e.g., firstname.lastname@casadelmar.com). When your guest arrives at the property, they can call you or ParqEx Support to gain access.

 

 

How can I change the email address on file with ParqEx?

Contact ParqEx Customer support with the correct email address and you’ll be set up with a new account.

 

What if I already have a ParqEx account?

This property is private, meaning that approved user emails are added to a list that allows them to perform actions at the property. If the ParqEx account email has not been added to the permission list, you will not have access. Contact ParqEx customer support.

 

What to do if someone is incorrectly parked in your assigned parking space?

If you are unable to access your assigned space for any reason please contact the owner or rental manager and inform them of the issue. If you are unable to reach the owner or rental manager please contact ParqEx customer support for assistance.

 

What if my guest does not receive the email notification to claim their parking reservation?

Have your guest check their junk mail folder. They should also add “no-reply@parqex.com” to their email safe list to prevent this from happening in the future.

Can’t find what you need?

If you need help or need to ask us a question, just send us an email here.

Need immediate help? Call 855.727.7391

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