It is a fact property managers have a lot on their plate. Besides continuously brainstorming ways to lower expenses, save time, and maximize efficiency, they must also prioritize fostering relationships with their tenants and residents. Luckily for property managers and their staff, a lot of self-service technology has lightened their loads and streamlined operations on their property. But, as with many other things, there is a delicate balance between the importance of technology and property managers’ relationships with their residents. So, for the property managers balancing technology and relationships with residents, read ParqEx’s four ways to enhance resident relationships and experience via our self-service parking technology.

Tenant self-management & increased engagement with technology

Undoubtedly, the advantages of self-managed parking technology for property managers are seemingly endless. However, property management is one of many who experience these advantages. Residents directly benefit from parking property management software as well. Some benefits include self-managed profiles, payment management, guest parking reservations, and access control for all access points on the property. Another benefit to property managers and residents is that, like all other self-service technology, the loyalty and satisfaction of the residents increase.

Learn how empowering tenants with parking property management software can help you and your team balance technology and resident relationships!

Fair online reservation system

ParqEx’s self-managed parking technology is multi-faceted in increasing resident satisfaction and user experience. One of which is ParqEx’s fair online reservation system. Many property managers nationwide struggle with an ever-demanding need for parking spaces. In some instances, there are more vehicles than spots available. With our parking lease management module in place, parking allocation challenges can be resolved quickly. By providing fair online reservation systems, property management prioritizes the needs of residents and shows their commitment to maintaining solid relationships in their community.

Learn more about how a fair online reservation system with a parking lease management module helps property managers maintain the balance between tenant relationships and the efficient use of self-service technology.

Accommodating evolving needs

Change is inevitable, and parking operations are also touched by changing and evolving needs. Nowadays, it is more complex than authorized tenants pulling into the parking garage with clickers. With parking facilities being used for Zipcar parking, Airbnb parking, and EV charging and parking, the needs of the property change within the blink of an eye. And, as property managers know, accommodating the community’s needs is priority number one. With ParqEx’s parking property management solutions, such as LPR, Access +, and the Enforcer app, the leaps in parking technological needs are entirely feasible.

Learn more about how accommodating evolving needs can help streamline parking management for property managers while maintaining a fair balance between technology and relationships with tenants and residents.

Using technology to strengthen relationships with staff and residents

Self-service technology does not replace human interaction. Automation improves efficiency, drives lease renewals, increases referrals, and monetizes existing property assets. In addition, it helps foster and encourage human interaction through features like ParqEx’s service gratuity (tip) option. For the property management teams that know how to maintain a community where tenants and residents feel valued, their staff is well-liked. With that in mind, ParqEx’s built-in CRM software allows users to show appreciation and tip their favorite staff members.

Learn more about how technology can help strengthen relationships between staff and residents through features like service gratuity while maintaining a healthy balance between technology and the importance of relationships.

That’s all for now!

Property management is not solely about managing and maintaining properties in your portfolio. It is also about building and maintaining a sense of community amongst all residents, tenants, guests, and staff. And contrary to concerns, technology can help (not necessarily replace or negate)! 

So, to all the property managers balancing technology and relationships with residents, our parking technology can help encourage a sense of community, all while increasing satisfaction and loyalty. Book a demo with our team today, and we will show you how we can improve your parking operations and maintain that delicate balance.

The post Property Managers Balancing Technology and Relationships with Residents appeared first on ParqEx.

At this point, we are all familiar with the sharing economy. Big names like Uber, Lyft, WeWork, Industrious, Airbnb, Vrbo, and ParqEx are just a few companies that have made their mark in this industry. But let’s not forget about Zipcar.

Zipcar is a car-sharing service that is an alternative option to owning a vehicle or going through old-school car rental companies. For residential property owners and managers seeking ways to add different amenities to their property, Zipcar pops up on their list. Property owners & managers, do you have Zipcars on-site? Learn how to simplify Zipcar access to your private parking!

About Zipcar

All companies in the sharing economy strive to simplify their user experience. With that in mind, Zipcar allows users to get started quickly by selecting a membership type that fits their needs and booking a trip via their app (after credentials are swiftly verified) with a company-owned Zipcar by the hour or day. As Zipcar is nationwide, users can easily book rides with Zipcar no matter where they are, 24/7. With very few rules, like making sure the vehicle is clean, filled with gas, and returned on time, Zipcar is a fan favorite.

Zipcar & Residential Buildings

A key focus in residential real estate is always amenities. And amenities keep evolving! So, property owners and managers must stay on top of the amenity game if they want to continue drawing in the ideal tenants and residents. These days, it’s not sufficient to solely offer in-unit washers and dryers with front desk staff. Now, amenities that keep buildings trendy and relevant are dog-washing areas, license plate recognition cameras for parking facilities, car-washing services in parking garages, and car-sharing options like Zipcar.

Zipcar at Private Parking

Zipcar is a seamless experience for any Zipcar in an open surface parking lot or street parking. However, a slight hiccup and inconvenience property owners and management experience with the Zipcars they have on their property is regarding access to their private parking spaces. The current solution and workaround for Zipcars sitting behind gates or garage doors are parking passes or gate codes. Depending on the property, some Zipcars may have their parking pass behind the visor on the driver’s side or the gate code is listed under the Zipcar reservation in the app.

Property management: We know you know the security threat of losing parking passes floating around or gate codes shared with unauthorized users. Yes, Zipcar has a workaround for their users if they lose the parking pass or can’t find the gate codes, but your property has to deal with the aftermath. 

Not with ParqEx’s parking solutions working in tandem with Zipcar at your property! Keep reading to discover how to simplify Zipcar access to your private parking.

ParqEx’s Solution for Zipcar Access to Private Parking

ParqEx’s solution for Zipcars accessing your private parking facilities lies with our Licence Plate Recognition technology. Instead of having to deal with parking passes in Zipcar’s visors or shared gate codes, ParqEx’s LPR cameras will scan all license plates entering and exiting your property, including all Zipcars. As these Zipcars each have their “home” parking spot on your property, they are already within the system as authorized vehicles. Now, your tenants and residents who utilize the Zipcars on-site will not encounter any difficulties coming and going from your property. Furthermore, with LPR utilized, the property’s overall security is heightened as property management staff keep a thorough and diligent eye on all real-time activities on the property.

The Result

For property owners with Zipcars or alternative car-sharing services like Turo or GetAround, we know we have addressed your question on how to simplify Zipcar access to your private parking. Our License Plate Reading technology strengthens the overall property security and facilitates the parking process for residents using the Zipcars.

Don’t overcomplicate things with parking passes and gate codes. Instead, learn more about our LPR technology amenity working alongside your Zipcar amenity and get in touch!

The post How To Simplify Zipcar Access To Your Private Parking appeared first on ParqEx.