GuestAccess Archives - ParqEx

Seamless Guest Parking with ParqEx

Claudia Bechthold — Mon, 02 Oct 2023 11:32:52 +0000

Seamless Guest Parking with ParqEx

Guest parking can be a source of stress and inconvenience for all parties involved: property management, tenants, and guests. For property management, guest parking is a vital amenity to offer their tenants but is hard to manage. Easy visitor parking is essential for tenants, whether hosting a girls’ night, a Friendsgiving or having siblings over for pizza and a movie. For guests, nothing is worse than circling unfamiliar blocks, looking for street parking, and ensuring their car will not be towed during their visit. This is where ParqEx steps in! With ParqEx’s top-of-the-line GuestParq, the visitor parking platform provides tenants with the flexibility to not only reserve guest parking for their guests but also deliver options for payment. The host can opt to pay for the guest parking reservation, or after reserving the visitor parking spot, they can send the balance to their guest to pay. In this blog, we’ll explore the ever-present challenges of visitor parking and how seamless guest parking with ParqEx is for tenants, guests, and property management.

The Visitor Parking Challenge

Have you ever hosted a party at your apartment or condo and faced the dreaded dilemma of guest parking? You are not alone. Limited street parking options, strict parking restrictions, and expensive parking facilities can make it challenging for your guests to find a spot nearby that does not cost an arm and a leg. This can lead to delays and frustrations and ultimately disinteresting you from future hosting. ParqEx built their guest parking platform aptly named GuestParq to address this guest parking issue.

How ParqEx Works for Tenants Hosting

ParqEx allows tenants to take complete control of their guests’ parking experience in three ways:

Host-Paid Guest Parking: For properties that use ParqEx’s GuestParq platform to facilitate all guest parking needs (if your property is not one of these, reach out today & we will get your visitor parking squared away), tenants open up the ParqEx app on their phones and reserve their guests a parking spot on or near their property. Upon making a reservation, hosts can cover the cost of parking for their guests. With in-app payment convenience, the tenants’ guest parking spot can be paid for immediately after booking the reservation. Upon payment, they transfer the information to their guests via text, and guest parking is solved.
Guest-Paid Parking: Hosts can also let their guests pay for parking. Similar to the previous scenario, the tenant will reserve their visitor a parking spot on ParqEx’s mobile app. After booking a spot, the reservation is transferred to the guest, and they can complete the transaction by entering their payment information.
Authorized Guest Property Access: As can be imagined, property management certainly does not want unauthorized vehicles on their property. To address this reasonable concern, ParqEx’s GuestParq ensures that every guest parking transaction is initiated or authorized by the tenant. In this scenario, hosts can also authorize visitors’ access to their building. This allows the guest to reserve their parking without the help of their host. This feature of GuestParq is ideal for returning guests such as significant others or family members.

Guest parking doesn’t have to be stressful for property management, tenants, and guests. ParqEx offers a visitor parking solution that simplifies the process, allowing hosts to choose whether they pay for their guests’ parking costs or let guests handle it themselves. Moreover, it finally allows an option for guests to manage their guest parking reservations on their own. With GuestParq, tenants and guests alike can enjoy a convenient, safe, and not overly priced guest parking solution.

Frequently Asked Questions (FAQ) on Guest / Visitor Parking

1. What challenges do resident hosts face when providing parking for guests at apartments or condos? Guest parking at apartments or condos can be challenging due to limited street parking options, strict parking restrictions, and expensive parking facilities. These constraints often result in delays, and frustrations, and might discourage new tenants from wanting to move into the property.

2. What is GuestParq? GuestParq is a guest parking platform developed by ParqEx to address the challenges of guest parking at residential properties.

3. How does ParqEx help tenants manage guest parking? ParqEx offers three primary solutions for tenants to manage their guests’ parking:

Host-Paid Guest Parking: Tenants reserve parking spots for their guests and can cover the parking costs themselves.
Guest-Paid Parking: Tenants reserve parking spots, but guests are responsible for the payment.
Authorized Guest Property Access: Tenants can authorize their guests to access the property, allowing guests to reserve parking spots independently.

4. How can tenants reserve parking for their guests? Tenants can use the ParqEx app on their phones to reserve parking spots for their guests, either on or near their property.

5. If a property doesn’t currently use ParqEx’s platform, how can it get started? If a property isn’t already on ParqEx’s GuestParq platform, interested parties can reach out to ParqEx to discuss the guest parking requirements and have ParqEx customize a guest/visitor parking program for their individual needs.

6. How do hosts transfer parking information to their guests? Upon making a parking reservation and completing the payment, hosts can instantly transfer the reservation details to their guests via text.

7. Can guests reserve their parking spot without their host’s intervention? Yes, with the Authorized Guest Property Access feature, returning guests like significant others or family members can reserve parking spots without requiring assistance from their hosts.

8. Why is the Authorized Guest Property Access feature essential? This feature ensures that property management doesn’t have unauthorized vehicles on their premises. Every parking transaction is initiated or authorized by the tenant, safeguarding property interests while providing flexibility for frequent guests.

9. How does payment work on the ParqEx platform? Payments can be processed conveniently within the app, either by the host or the guest, depending on the chosen reservation method.

FINAL NOTE FOR PROPERTY OWNERS, MANAGERS, & HOA BOARD MEMBERS: Stop pushing off resolving your guest parking problems. With over 10 years of experience providing parking solutions, ParqEx’s GuestParq solution is the best solution in the market for guest/visitor parking. Book a demo with our team, and we will prove how seamless guest parking is with ParqEx.

The post Seamless Guest Parking with ParqEx appeared first on ParqEx.

Property Technology for Student Housing

Claudia Bechthold — Thu, 05 Jan 2023 15:17:31 +0000

Property Technology for Student Housing

Property owners & real estate developers: do you have student housing apartment complexes in your existing and future portfolio? If so, this case study on ParqEx, providing multi-building entry access control solutions, is perfect for you.

Greystar Worldwide, an international real estate manager & developer and ParqEx’s client, owns numerous properties worldwide. For example, Monarch 716 is a student housing apartment building just blocks away from Buffalo State University in Buffalo, New York, in which ParqEx has installed its property technology for student housing.

The Situation

Monarch 716 is a beautifully built two and four-bedroom apartment building complex offering a great living environment for students combined with several amenities, including a 24-hour fitness center, a pool, and even a bowling alley for the students to enjoy. Consisting of 9 different buildings, with students, friends, and even family members entering and exiting constantly, the problem at Monarch was one of access.

This problem was an issue for both the tenants & the property management team. The students found it inconvenient that they would have to go down to the lobby to allow their guests in. For the buildings with outdoor gates, tenants had to go outside to give access, which was particularly frigid during the bone-chilling winters in Buffalo.

For the property management team, the main issue was, as you can imagine, security. They had dealt with numerous cases of shared & lost fobs (which is highly costly) amongst students and never truly knew who was coming and going at what times. Therefore, the property managers needed a better way to keep track & needed to find ways to eliminate any possibility of sharing access codes with outsiders and fob sharing.

The Solution

For the accessibility issues at Monarch 716, ParqEx first sat down with the management team and listened to all the pain points reported by students and management security concerns. The ParqEx team knew that both access & security issues could be fixed by a new access plan using ParqEx’s Access + Touchless technology.

The solution for the Monarch buildings evolved from ParqEx’s Access + parking technology, which was designed for touchless entry & exit for authorized vehicles. ParqEx built the Access + Pedestrian Touchless Door Opener using the same technology for Monarch 716. This ParqEx, Access Control system offers highly secure, authorized-only access to locked interior & exterior pedestrian doors. So how do students gain entry? Through their smartphones! Clearly, for a university apartment complex, with nine different entry points, the Access + Pedestrian Touchless Door was the perfect solution for the property.

The Access + upgrade to Monarch’s property eliminated the need for fobs & entry codes & simplified the entire guest process. Through the Access + Touchless app on students’ phones, when their guests arrive, they can let them in remotely! Gone are the days of trekking downstairs and even outside to admit a guest. Taking it one step further, with ParqEx’s GuestAccess feature, a tenant can provide access permissions to their guest, who, once accepts the invitation, can now come and go whenever they please. Furthermore, this access can be granted with a start and end date and even time, giving ultimate control to the tenant!

The building management team now has new tech amenities to offer to their existing and future tenants, and more importantly, has master control of the entire access system providing them with full transparency of all activity on the property. Management can grant, revoke, and even override access with a simple click on the admin dashboard—this feature-rich dashboard grants management real-time insights on exactly who is coming and going from which building. Additionally, with records and reporting, the security issue that once hindered this property is now entirely resolved.

The Result

ParqEx’s Access + Pedestrian Touchless Door Opener & GuestAccess completely revolutionized the accessibility and security of the Monarch buildings. With ParqEx’s tech, all tenants and guests have a more straightforward and modern way to access the property. In addition, the management team now had a new feature-rich amenity to offer to their tenants and a fully secure system with in-depth reporting & real-time insights for all nine of their buildings.

The overall result: reduced security risks, reduced staff hours, considerable cost elimination regarding the purchase, repair, management, and tracking of all key cards, fobs, and transponders, and increased student satisfaction.

“It’s incredible what ParqEx’s Access + system has provided us. We’ve saved a bundle by eliminating key fobs and operational expenses, but the security and insight into entries is invaluable. Furthermore, overall tenant satisfaction with access is highly improved and, dare I say – fun to use!” Latifa Williams (Property Manager, Monarch 716)

Reach Out!

ParqEx is a property technology company that provides countless benefits to management and tenants alike! Much like Monarch 716, with ParqEx, student housing apartment complexes can solve access issues, increase security, resolve all guest access annoyances, and reduce the overall operating costs for the management team.

Download the Monarch 716 case study and contact us to learn more about our property technology for student housing!

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